Please take note that you have to send the items to our logistics center in order to receive a replacement or refund. Please send all items back to:

Recom Logistik
c/o BIG Shop
Marconistr. 20a
50769 Cologne
Germany is owned and operated by:

ESL Gaming GmbH
Schanzenstr. 23
D-51063 Cologne

Telefax: 0221 880449-799

Co-CEOs: Ralf Reichert, Craig Levine
Managing Directors: Ralf Reichert, Stefan Beitz

Register Court: Local Court Cologne, HRB 36678

unty court Cologne

Registration Number: HRB 36678

Sales-tax identification number according to §27a of law of sales-tax DE 216 144 739

Liability note: Despite thorough checks regarding content, we do not accept any liability for the content of external links.

Online Dispute Resolution

Online Dispute Resolution according to Art. 14, Paragraph 1 ODR Regulation: The European Union provides a platform for online dispute resolution (OS-platform). You can access the page via: